Start a Trace from Any Place

Capture network diagnostic data from any remote macOS or Windows device as if it were coming from the computer at your desk. Everything then feeds back into PingPlotter — one place for every trace.

Start Your First Free Remote Trace

PingPlotter Professional Edition Required

Remote data collection

Deploy agents to hundreds of machines and manage traces in real-time from a single instance of PingPlotter Professional. Deploy to clients anywhere with a single hyperlink. Manage it all collaboratively with a central web-based dashboard.

Heads up!

CloudConnect is nearing official release — streamlined Agent auto-update features are still being developed for macOS users.

Let the data come to you

CloudConnect makes the PingPlotter you already use into a central command center. Seamlessly switch between traces on your local computer and remote machines to get a live view of any connection without ever leaving the office.

Deploy to anyone, anywhere

CloudConnect generates custom activation links for your clients. With one click, they can download a special build of PingPlotter. And that’s it! You’ll be able to test their connection immediately.

Manage it all in one place

Make all the adjustments you need right from your browser. Manage active agents, resend deployment links, and more — CloudConnect updates everything through the cloud. No more field trips to satellite offices just to tweak settings.

How CloudConnect Works

All it takes is deploying an agent to a client machine. Agents test the network and relay the information to your device for analysis. You can deploy multiple agents, and there's no limit on how long they run. Agent settings can also be adjusted on the fly — just like a normal PingPlotter trace.


Agents deploy to client machines, enabling you to remotely operate PingPlotter as you would from your computer.


A web service manages delivery between agents and PingPlotter, ensuring all information reaches its destination.


PingPlotter is the same product you've always known, only now it connects to the web service and receives data from agents.

Get the whole picture

Gain critical perspective on remote networks and machines. The data you collect is from their point of view, so you can be confident the problem you’re seeing is the problem they’re seeing.

Never miss a moment

If you ever lose connection with an agent, that agent’s data will be ready the moment you reconnect. PingPlotter will sync up with CloudConnect and create a seamless timeline — you’d never know there was a hiccup.

Flexible pricing for every need

Deploy as many agents as you need on any CloudConnect plan — plans are only limited by the number of targets you trace to at once. Modify your subscription as you need — no contracts, no hassle.

Active TracesMonthly PricePrice per Trace
1Free with Pro Edition$0.00

Looking for instructions?

Our Getting Started Guide and FAQ will tell you what you need to know to get the most out of CloudConnect.

Professional Edition required

PingPlotter Professional gives you the tools you need stay ahead of network issues.

Get Professional Edition
Already have Professional Edition?
Start Your First Free Remote Trace

The future of PingPlotter is here

Still have questions? Need a hand? We’re here to help! Get in touch with us and we’ll get everything sorted out.