CloudConnect Manual

Why does CloudConnect use usage-based pricing?

Many other remote network monitoring tools use a pay-per-agent pricing structure, where you need to make strategic decisions on what to buy and where to deploy.

We think there’s a better option.

CloudConnect uses a usage-based pricing model, where you subscribe to a maximum number of concurrent active PingPlotter traces. We believe this model offers a better value for testing networks and devices you might not have direct ownership over. In addition, usage-based pricing means:

  • Lower costs — With CloudConnect, you’re not paying for hardware leases or software keys. Tracing a network is what you actually need, so why get charged for all the extras?
  • Greater flexibility — With pay-per-agent models, you have to choose what and where to deploy. With usage-based pricing, you can start and stop testing wherever you need from anywhere you choose within seconds. In addition, because of how our agent-cloud relay system works, you can deploy agents places you can’t normally access with hardware or other monitoring solutions.
  • Complete coverage — With CloudConnect, you can deploy unlimited agents at no cost. Instead of restricting yourself to a critical endpoint, you can simply install agents on everything you monitor. Need to test a connection? Select the device, start a trace, and see the results.

We think of it like this: Usage-based pricing offers the best value and flexibility to you, so why do it any other way?

Show me that CloudConnect pricing table again.


Active TracesMonthly PricePrice per Trace
1Free with Pro Edition$0.00

So, what’s the catch?

There isn't one!

There isn’t some wacky hidden overage fee or sneaky introductory pricing nonsense. We honestly think the usage-based model is the way remote network monitoring should be priced.

If anything, we’re trying to figure out why everyone else doesn’t do it this way…

What happens if I go over my trace limit?

The short answer? You can’t!

If you try to start a remote trace once you’ve reached your maximum, PingPlotter will let you know that you must stop an existing trace before beginning a new one. Once you free up a remote trace, you’re all set to start a new trace.

If you ever need more concurrent traces, you can expand your trace limit at any time. Simply go to your account dashboard.

What is the difference between CloudConnect and PingPlotter Remote?

CloudConnect is an add-on to PingPlotter Professional that enables remote data collection. CloudConnect subscriptions require an existing PingPlotter Professional license and cannot be used independently. Check out CloudConnect here.

PingPlotter Remote is actually a bundle of PingPlotter Professional and CloudConect subscriptions. Remote helps new users jump right into remote network monitoring with PingPlotter. Check out PingPlotter Remote here.