Buffering, lag, slow speeds, random disconnects? We're here to help!

Diagnose Internet Problems

PingPlotter graphs latency and packet loss between your computer and a target website or server so you can spend less time inspecting the issue and more time fixing it.

Try Free for 14 Days

Target your service

Enter the address of the website or server that's causing you problems

Inspect the route

Visualize traceroute results to learn if the problem occurs on your local network, the target service, or somewhere in between.

Analyze over time

See network performance history to correlate the problem with events that may be the culprit.

A Voice of Reason

Unproductive finger-pointing often occurs in conversations about who is causing a network problem. In situations like these PingPlotter, offers a quantitative point of view to help everyone focus on the facts.

Service Providers

PingPlotter helps Internet, VoIP, MSP, and SaaS providers keep customers connected to their services.

  • Minimize downtime and improve user experiences
  • Collect diagnostic data from customer machines
  • Collaborate with your team around PingPlotter results
for Service Providers

End Users

PingPlotter helps IT pros, gamers, remote workers, streamers, and anyone else find solutions to network problems.

  • Identify the source of internet connection problems
  • Build a case to help communicate what you're experiencing
  • Easily share results online with people who can help
for End Users

Looking for a quick network test?

PingPlotter Free is designed to give you a glimpse at your internet connection to see if everything’s running ok.

Take a look

Help if You Need it

Unfortunately, network troubleshooting knowledge is not embedded in our DNA. Nobody is born knowing how to do this, and if you could use help figuring this out, we'd love to provide it. Browse our ever-expanding library of network troubleshooting wisdom to get started.

New to PingPlotter? Start here.

Getting Started

Your PingPlotter questions answered.

Knowledge Base

Step-by-step troubleshooting.

Troubleshooting Guide

Troubleshooting tips and other news.

PingPlotter Wisdom

PingPlotter is awesome!
But don't just take our word for it