PingPlotter
CloudConnect

CloudConnect transforms PingPlotter into your networking command center. The service delivers network diagnostic information from remote machines to a central hub where you can monitor and troubleshoot as if the traces were happening on your computer.

Anyone worth their salt knows the best diagnostic information comes from the device experiencing the problem. Usually, that means it's your job to help clients test their network over the phone or travel to their location and collect the data for them. CloudConnect offers a third option. It lets you test a client's network from anywhere you want.

Decrease travel time

The very nature of a remote troubleshooting option reduces your need to go places. Avoiding travel adds up over time. Before you know it, you'll be spending less time per client and doing something awesome with the extra space on your schedule.

Minimize customer involvement

Activating CloudConnect agents involves having clients download a specialized version of PingPlotter customized specifically for you. There's no typing in IP addresses or making firewall exceptions. CloudConnect does the heavy lifting so your client doesn't have to.

With CloudConnect, you can make all the adjustments you need right from PingPlotter. Change trace targets. Set alert actions. You'll never have to play phone tag again trying to get the info you need.

Collect unlimited data

Agents test the network for as long as you need and are not limited in the amount of data they transfer. Think of each agent as an extension of your own PingPlotter. Your only limitation is the number of active sessions allowed by your version.

CloudConnect vs. Remote

The remote agent from earlier PingPlotter versions collected data from remote machines in some cases, but factors like requiring a constant connection and complicated setup held it back. CloudConnect is a more flexible solution that fits a wider range of use cases.

CloudConnect is free to use during beta testing. After the official release, the service will have monthly subscription plans. You'll have the option to use the subscription with PingPlotter Standard or Professional. The price you pay depends on the number of concurrent traces you want access to during a month.