Get Started with PingPlotter

Frequently Asked Questions

How do I access PingPlotter Cloud or Sidekick?

PingPlotter Cloud and Sidekick are available at pingplotter.cloud. Check your inbox for an email containing login instructions. Please email support if you run into trouble.

What are the minimum system requirements to PingPlotter?

• macOS
• Windows

How do I purchase perpetual licenses, maintenance, or upgrades?

Our Support Team can help you procure new perpetual licenses and custom orders. If you already have a PingPlotter license or subscription, your account page has everything you need to add licenses, activate maintenance, or upgrade versions.

How do I uninstall PingPlotter?

To uninstall PingPlotter on Windows, open your Start menu, select Settings, then select Installed Apps, locate PingPlotter, and right click on the three dots. Select Modify and then Remove to uninstall.

If you're uninstalling because of an expired trial, don't forget you can continue using PingPlotter Free.

If you're moving to a new machine, follow these instructions in our knowledge base.

What should I do if can't download the PingPlotter .exe file?

If you're having problems downloading the .exe installer for PingPlotter, try downloading the .zip version. If you're still having trouble, let our Support Team know, and we can get it sorted out.