Support
We offer a number of great support resources for PingPlotter that might be able to answer your questions without having to ask us. We’re always happy to get an email from you as well though.
Page:
Troubleshoot and Solve Your Network Problem:
https://www.pingplotter.com/fix-your-network/
A Lineup of Common Network Problems:
https://www.pingplotter.com/wisdom/common-network-problems/
Getting Started Guide:
https://www.pingplotter.com/fix-your-network/getting-started/
Tutorial and Product Manual:
https://www.pingplotter.com/manual/
Knowledge Base:
forums:
https://www.pingman.com/forums
Email :
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Common tasks
- Variable Substitution
- Auto-Saving of Data
- Running as a service
- Handling Multiple Targets
- Named Configurations
- Reporting
- Session Manager
- Local Network Discovery (LND)
- Exporting data for further analysis
- Route Changes
- Dynamic DNS Tracking
- Backing up PingPlotter Data
- Sharing PingPlotter data with others
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Understanding output
- Discovering a route between you and a target
- Interpreting Results - A Quick Example
- Finding the source of the problem
- Finding the source of the problem - part 2
- Interpreting Results - Longterm Monitoring
- Interpreting Results - Gamers
- Interpreting ISP Problems | PingPlotter
- Interpreting Results - Bad Hardware
- Interpreting Results - Bandwidth Saturation
- Building a Compelling Case
- VoIP Troubleshooting Guide
Test end-user internet
PingPlotter Cloud helps solve network problems for other people.
PingPlotter CloudNeed an earlier version?
Versions one through four are available in the legacy manual.
Legacy Manual