Version 5 Manual

Installer Options and MSI


Note: the information in this section is specific to the Windows version of PingPlotter.

The PingPlotter installer is MSI-based and wrapped with a bootstrap that helps with upgrades.

The best way to install PingPlotter is to download the installer and launch it normally.

In some cases (particularly for deployment to multiple computers), it may be helpful to change the way PingPlotter is installed.

The bootstrap has several options to extract the MSI, log the install to file, debug, etc. To see the options, launch the installer from a command line and pass it a /? parameter - this will list the parameters that can be used:

  • /? — List the commands you see here.
  • /passive — Run the installer with default settings and show the installer's progress.
  • /quiet — Run the installer with default settings, but do not display the installer.
  • /debug — Show only the extraction process when installing (instead of the full install).
  • /extract=(MSI directory and filepath) — Extracts the MSI installer to the specified directory. The installer will not run
  • /log=(full path and filename of log file) — Log the progress of the MSI portion of the install.
  • /logbootstrap=(full path and filename of log file) — Log the progress of the bootstrap and MSI extraction.
  • start (MSI FileName) PM_SERVICE=1 /quiet — Quietly install the PingPlotter MSI with the Windows Service — (non-bootstrap option)

License Entry

PingPlotter license are stored in the registry in the following location:

[HKEY_LOCAL_MACHINE\Software\Pingman Tools\PingPlotter\User]

"UserName"="Your Username"

"RegistrationCode"="Your License Key"


If you need to automate license key entry, you can write these values into the registry.

Since PingPlotter is a 32-bit application, on a 64-bit machine, this needs to be written to:

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Pingman Tools\PingPlotter\User]

Uninstalling PingPlotter from the Command Line

If you ever need to uninstall PingPlotter from the command line, simply follow these steps:

  1. 1. Press Windows + R → type "cmd" (do not click OK) → press Ctrl + Shift + Enter
  2. 2. Copy and paste this line into the Command Prompt:
    • wmic product where name="PingPlotter 5" call uninstall
  3. 3. Press Enter

After a moment, you should see an output similar to:

  • Executing (\\PC-CHANGE-ME\ROOT\CIMV2:Win32_Product.IdentifyingNumber="{xxxyourNumberHerexxx}",Name="PingPlotter 5",Version="")->Uninstall() Method execution successful. Out Parameters: instance of __PARAMETERS { ReturnValue = 0; };

That's it! PingPlotter should now be uninstalled.

Custom Options

There are several other options available through the command line interface of the installer. Please contact our support team with your needs, and we'll help you build the right install package.