Troubleshoot from the End User Perspective

 

PingPlotter Cloud

Remote internet troubleshooting. Control many PingPlotter agents from a central dashboard, test connections from the end user perspective, and collaborate better with the people you support.

Remote data collection

End user automation

Automatic problem diagnosis

Real-time sharing

Built for teams

2-factor security


$10 per trace, per month
Contact our sales team for alternative trace quantities.
Troubleshoot Your Own Internet Problem

 

Standard

Simple connection testing. Test your network. Visualize the results. Identify the soure of problems, and share results with people who can help.

 

Sidekick

Automatic internet troubleshooting. Detect potential issues causing slow internet. Receive sugestions on how to improve your connection.

 

Professional

Advanced connection testing. Run as many as 250 traces at once. Test exactly how you need with professional-grade settings.

Product Comparison

  Standard Sidekick Professional Cloud
Easiest connection test
Fastest sample rate
Visual troubleshooting
Multi-traceTwo at onceAutomatic250 at once1,000 at once
Data collectionLocalLocalLocalRemote
Troubleshooting automationInsightsInsights, End User Insights
SharingSnapshotsSnapshotsSnapshotsSnapshots, LiveShare
MetricsLatency, Packet LossLatency, Packet Loss, Quality ScoreLatency, Packet Loss, Jitter, Mean Opinion ScoreLatency, Packet Loss, Jitter, Mean Opinion Score, Quality Score
Packet typesICMP, UDP, TCPICMPICMP, UDP, TCPICMP, UDP
PlatformsWindows, macOSWindows, macOSWindows, macOSWindows, macOS, Linux
UsersSingleSingleSingleTeam
AlertsLocalLocalRemote
DiscoverAutomaticLocalAutomatic