We’re available Monday-Friday, 9 a.m. to 5 p.m. Mountain Standard Time (excluding most national holidays).
Step-by-step walkthrough for solving network problems
Instructions on how to use PingPlotter features
If you've got a PingPlotter question, we've got an answer
We've been helping people solve network problems since dial-up, and we're sharing everything we've learned in this growing collection of articles.
Identify critical network issues before it costs you.
Real-time diagnostics from any device's point of view.
Prove your problem to the right people or find out what to fix yourself.
Sidekick automatically tests critical components of your network.
PingPlotter is always free to download and comes with a complimentary 14-day trial of PingPlotter Professional.
New! Troubleshooting a home connection? Sidekick is here to speed up the process. Available now! →
14 day free trial