PingPlotter Cloud Manual

Individual Agent Deployment

Once logged in to PingPlotter Cloud, you can begin creating and deploying remote Agents to the different devices you wish to monitor and troubleshoot.

In this section, we will walk through how to deploy more than one Agent using two different methods: New Install Activation and Existing Install Activation.

Important!

Deleting an Agent from PingPlotter Cloud will invalidate the URL for the Agent download page. In addition, its configuration link will cease to function. This means that you'll no longer be able to use the Installer or Auto-Setup link to activate new Agents and/or will no longer receive data from existing installations.

New Install Activation 

With this method, the Agent is pre-configured in the Installer.

  • For the time being, you can choose any name you wish. If you'd like to rename the Agent, you can do so anytime by selecting an Agent and clicking the Rename button from the Agents interface.

  • After confirming the Agent name, select Installer. This will direct you to a webpage with Agent installers for both macOS and Windows.

  • You can then download the installer for the operating systems you will be deploying to.

    Or,

  • You could use the unique URL address to navigate to that same webpage on the remote machine.  

To activate an Agent:

  • For macOS: Run the application installer on the Agent device and follow the installation instructions. Once installed, you may quit the application — the Agent is now deployed.

  • For Windows: On Windows devices, you may either run the installer normally, use an installation management system, or run a silent install from the Command Prompt.

    • If using an installation management system, have it launch the .EXE installer quietly by using the following command:

      [installer directory]/pingplotter_installer.exe /quiet
      • If using Command Prompt, open it with Administrator privileges, change the current directory to the location of the executable, and run the installer using the command above.

    • You may need to refresh your browser after deployment is complete. Each Agent that has successfully connected will show a blue ONLINE status label and will have the Machine Name of the corresponding device.

Existing Install Activation

With this method, PingPlotter Free is installed first and activated later using an Auto-Setup link.

  • Go to PingPlotter.com and download the Free version.

    • For macOS: Install the application on the device(s) you could eventually turn into an Agent.

    • For Windows: Install the program normally, or use the following command in an elevated command prompt:

      [installer directory]/pingplotter_installer.exe PM_SERVICE=1 /quiet

To activate an Agent:

  • Within the PingPlotter Cloud Interface, click on the Agents menu button in the sidebar. At the top of the next screen, select Create Agent.

  • Once created, select the Agent row and click the button in the lower-right corner called Auto-Setup. This will copy an activation link to your clipboard.

  • Paste this link into the web browser of the remote machine and hit Enter to activate it as a PingPlotter Cloud Agent. Alternatively, you can instead share this link with another person and have them enter it into their web browser for you.

  • You may need to refresh your browser after deployment is complete. Each Agent that has successfully connected will show a blue ONLINE status label and will have the Machine Name of the corresponding device.