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Rethinking Internet Health Beyond Speed Tests

A speed test is a one-trick pony in the internet rodeo.

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Remote Agent Internet Impacts your Contact Center's CX and Profitability

PingPlotter constantly monitors remote agent internet connections, so you know instantly if there's a problem. Your business can achieve fewer dropped calls, shorter hold times and a better customer experience.

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PingPlotter Cloud’s New Dashboard — Widgets that Work

PingPlotter Cloud's new customizable dashboard helps you keep your eyes on the prize.

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How to Manage a Contact Center Team Using PingPlotter

PingPlotter’s Quality Monitor lets you see the connection quality for hundreds of remote agents on a single dashboard — so you can manage your team more efficiently and elevate customer experience.

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End-User Takes Center Stage in New PingPlotter Release

Whether you’re an IT team running a remote-worker network, or just someone trying to fix their home internet, PingPlotter 5.24 is ready to make you the star of the show.

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How to Keep a Record of Network Performance Over Time

PingPlotter captures what happens before, during and after internet issues occur.

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