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Rethinking Internet Health Beyond Speed Tests
A speed test is a one-trick pony in the internet rodeo.
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Remote Agent Internet Impacts your Contact Center's CX and Profitability
PingPlotter constantly monitors remote agent internet connections, so you know instantly if there's a problem. Your business can achieve fewer dropped calls, shorter hold times and a better customer experience.
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PingPlotter Cloud’s New Dashboard — Widgets that Work
PingPlotter Cloud's new customizable dashboard helps you keep your eyes on the prize.
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How to Manage a Contact Center Team Using PingPlotter
PingPlotter’s Quality Monitor lets you see the connection quality for hundreds of remote agents on a single dashboard — so you can manage your team more efficiently and elevate customer experience.
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End-User Takes Center Stage in New PingPlotter Release
Whether you’re an IT team running a remote-worker network, or just someone trying to fix their home internet, PingPlotter 5.24 is ready to make you the star of the show.
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How to Keep a Record of Network Performance Over Time
PingPlotter captures what happens before, during and after internet issues occur.
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